Terms and Conditions for Oodles (FuelSignal, Inc. DBA Oodles)
Corporation Name: FuelSignal, Inc. DBA Oodles
Address: 1801 Main Street Ste 1300, Houston, Texas 77002
Contact: 281-845-8479
Email: info@oodlesrewards.com
These Terms, along with our Privacy Policy, Data Protection Policy, and any additional terms or agreements that apply to specific features of the Platform, constitute the entire agreement between you and Oodles.
If you do not agree to these Terms, please discontinue use of the Platform immediately. Your continued use of Oodles signifies your acceptance of these Terms.
1. Introduction
By accessing or using the Oodles platform (the “Platform”), provided by FuelSignal, Inc., doing business as Oodles, you (“User,” “Customer,” “you”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”).
These Terms, along with our Privacy Policy, Data Protection Policy, and any additional terms or agreements that apply to specific features of the Platform, constitute the entire agreement between you and Oodles.
If you do not agree to these Terms, please discontinue use of the Platform immediately. Your continued use of Oodles signifies your acceptance of these Terms.
2. Definitions
Platform: Refers to the Oodles software-as-a-service (SaaS) platform, encompassing all features, applications, content, and services provided.
Services: Includes all functionalities offered by Oodles, such as the AI Assistant, webchat, SMS marketing, appointment scheduling, reviews management, lead generation, feedback collection, payment processing, and other related tools.
User/Customer: Refers to any individual, business, or entity accessing or using the Platform.
Content: All data, text, images, and other materials uploaded, posted, shared, or otherwise made available through the Platform by Users.
Account: A registered profile created by a User to access the Platform and Services.
Billing Account: The payment method provided by the User for recurring subscription fees.
3. Eligibility and Account Registration
Eligibility: The Platform is available only to businesses, and not to individuals under 18 years of age.
Account Registration: Users must create an account to access the Services and agree to maintain accurate, current, and complete information.
Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
4. Services Provided
AI Assistant and Webchat: Oodles offers a 24/7 automated AI assistant and webchat feature to provide customer engagement solutions.
SMS Marketing: Facilitates SMS-based customer engagement and communication tools for promotional purposes.
Feedback Collection and Reviews Management: Tools for gathering customer feedback and managing online reviews.
Appointment Scheduling and Lead Generation: Tools to enhance scheduling, appointment management, and lead generation.
Payment Processing: Oodles integrates with third-party providers, such as Stripe, to facilitate secure transactions.
Modification or Discontinuation of Services: Oodles reserves the right to modify, suspend, or discontinue any aspect of the Platform or Services.
5. License and Access
License Grant: Oodles grants Users a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for internal business purposes only.
Prohibited Uses: Users are prohibited from engaging in activities that violate intellectual property rights, attempt to reverse engineer the Platform, or breach system security.
6. Subscription Fees, Payment Terms, and Billing
Subscription Fees: Users agree to pay subscription fees associated with their selected plan.
Automatic Billing and Renewal: By subscribing, Users authorize automatic billing to their account for applicable fees.
Fee Adjustments: Oodles reserves the right to adjust fees at any time with prior notice.
7. User Conduct and Acceptable Use
Compliance with Laws: Users agree to comply with all applicable laws, including TCPA, CCPA, GDPR, and Florida Mini-TCPA.
Content Standards: Users are responsible for ensuring their Content does not infringe intellectual property rights or contain harmful material.
Prohibited Conduct: Users may not engage in spamming, phishing, fraudulent activities, or harassment.
SHAFT Policy Compliance: Users are prohibited from sending prohibited content categories as defined by our SHAFT Compliance Policy.
Toll-Free and Local Number Verification: For SMS marketing, Users must use verified toll-free numbers and appropriate local numbers with area codes relevant to the target audience.
8. Content Ownership and License
User Content Ownership: Users retain ownership of Content they upload but grant Oodles a license to use the Content for the purpose of providing Services.
Restrictions on Content Usage: Oodles reserves the right to review and remove Content that violates these Terms or applicable laws.
9. Privacy Policy and Data Security
Data Collection and Usage: Users acknowledge that Oodles collects, uses, and shares personal data as outlined in its Privacy Policy.
Security Measures: Oodles employs security measures to protect User data but is not liable for unauthorized access.
Third-Party Processors: Oodles partners with processors such as Stripe for payment transactions and other functionalities, ensuring they meet data protection standards.
10. Third-Party Services and Integrations
Third-Party Providers: Oodles integrates with third-party services, such as Google, Facebook, and Stripe. Use of these services is governed by respective third-party terms.
No Responsibility for Third-Party Services: Oodles disclaims liability for issues arising from third-party services.
11. Intellectual Property Rights
Ownership: Oodles retains all intellectual property rights in the Platform.
Trademarks: Unauthorized use of Oodles’ trademarks is prohibited and may result in legal action.
12. Warranties and Disclaimers
Platform Provided “AS IS”: Oodles provides the Platform and Services “AS IS” without warranties of any kind.
Limitation of Liability: Oodles is not liable for indirect, incidental, or consequential damages.
13. Indemnification
Users agree to indemnify and hold harmless Oodles from claims, liabilities, and expenses arising from their use of the Platform.
14. Dispute Resolution and Governing Law
Governing Law: These Terms are governed by the laws of Texas.
Arbitration and Class Action Waiver: Disputes are resolved through arbitration in Texas, with Users waiving rights to participate in class actions.
15. Termination of Services
User Termination: Users may terminate their account at any time.
Termination by Oodles: Oodles reserves the right to suspend or terminate accounts that violate these Terms.
16. Modification of Terms
Oodles reserves the right to modify these Terms, with continued use constituting acceptance of revised Terms.
17. Miscellaneous Provisions
Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between Users and Oodles.
Severability: If any provision is found invalid, the remainder will remain in effect.
18. Contact Information
For questions regarding these Terms, please contact:
Email: info@oodlesrewards.com
Phone: 281-845-8479
Address: 1801 Main Street Ste 1300, Houston, Texas 77002